Fix: ‘Internal Error has Occurred’ Remote Desktop Connection

Published July 20, 2022

How to Fix RDP Error: An Internal Error has Occurred.

In this tutorial, we will Fix Connection Error to RDP Server. The remote desktop error ‘ An internal error has occurred ’ is often caused by RDP settings or its local group policy security. So let’s fix it.

Remote Desktop Protocol is a proprietary protocol developed by Microsoft which provides a user with a graphical interface to connect to another computer over a network connection. The user employs RDP client software for this purpose, while the other computer must run RDP server software.

Internal Error

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Changing Security of RDP in Group Policy Editor –

  1. Go to the Start Menu
  2. Search for Local Group Policy and Press Enter
  3. Now open up ‘Edit group policy’.
  4. Navigate to the following directory:
  5. Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security
  6. On the right-hand side, locate the ‘Require use of specific security layer for remote (RDP) connections’ and double-click it to edit it.
  7. By Default, it is set to ‘Not configured’.
  8. Now select Enabled and then in front of Security Layer.
  9. Now choose RDP.
  10. Click Apply and then hit OK.
  11. Restart your system so that the changes take effect.
  12. Try connecting again.