You agree to use only properly licensed and legally obtained third-party software in connection with your use of our Services. The use of unlicensed or unlawful software is strictly prohibited.

AmazingRDP reserves the right, at its sole discretion, to suspend, restrict, or terminate access to any or all Services at any time, without prior notice, if it determines that an account has been used in violation of these Terms, applicable laws, or in any manner deemed inappropriate or detrimental to the company or its network.

1.1. General Policy
AmazingRDP reserves the right to refuse service and/or access to its servers to any individual or entity at its sole discretion. All Services provided by AmazingRDP must be used for lawful purposes only. The transmission, storage, or presentation of any information, data, or material that violates any applicable law or regulation is strictly prohibited.

1.2. Prohibited Activities and Content
The following activities and materials are expressly prohibited and may result in immediate suspension or termination of Services without notice:

1.2.(a) Illegal or Fraudulent Operations

• Ponzi or pyramid schemes
• Prime bank programs or bank debenture trading
• Cryptocurrency or Bitcoin mining
• Forex trading platforms
• E-gold or similar electronic currency exchange systems
• Proxy networks, bots, spam bots, or mail bombers
• Port scanners, IP scanners, or mail harvesting scripts
• Brute-force or password-cracking utilities
• Phishing materials or fraudulent websites
• Escrow or high-yield investment programs

1.2.(b) Malicious or Abusive Activities

• Transmission or distribution of malware, viruses, or trojans
• Hosting or linking to phishing websites
• Operating chat rooms, banner rotators, file dumps, or secondary storage repositories
• Running anonymous or bulk SMS gateways
• Use of servers for spam, unsolicited emails, or DoS attacks

1.2.(c) Prohibited Content and Media

• Websites promoting or engaging in illegal activities, or linking to such content
• Websites that promote, advocate, or facilitate human trafficking, prostitution, or escort services
• Any form of child exploitation or child pornography (immediate suspension without notice)
• Adult material, including pornography, erotic images, or obscene content (as determined at AmazingRDP’s sole discretion)
• Streaming, embedding, or hosting audio, video, or high-resolution images, or linking to external sites that promote or distribute such content
• Copyrighted, pirated, or illegal media such as commercial music, video, or software files

1.2.(d) Software Piracy and Hacking (“Warez”)

• Pirated software, ROMs, emulators, or cracked applications
• Phreaking, hacking tools, password cracking, or IP spoofing utilities
• Any site providing “how-to” guides or links to such materials

1.2.(e) Gaming and IRC Restrictions

• Hosting or operating any kind of game server or related gaming content (immediate termination upon detection)
• Hosting or connecting to any IRC (Internet Relay Chat) network or server.
• First violation: immediate disconnection until full removal is verified.
• Second violation: permanent termination of the hosting account.

1.2.(f) Other Restricted Content

• Topsites or banner exchange networks
• Sales of illegal pharmaceuticals, drugs, or explosives
• Websites containing or promoting hate speech, indecent, or offensive material
• Content deemed rude, hateful, indecent, or generally unacceptable at AmazingRDP’s sole discretion

1.3. DMCA Compliance
In compliance with the Digital Millennium Copyright Act (DMCA), AmazingRDP has implemented procedures for reporting alleged copyright infringements.

All copyright complaints must be submitted to:
📧 abuse-desk@amazeinternet.com

1.4. Reference
For complete details regarding prohibited content and activities, please refer to the General Acceptable Use Policy available on the AmazingRDP website.

2.1. Network and System Security
Any attempt to compromise, or actual compromise of, any network device or system belonging to AmazingRDP, its clients, or any third party is strictly prohibited. This includes, but is not limited to:

• Port scanning, IP range scanning, and vulnerability testing
• Unauthorized access, probing, or interference with any system or network
• Any action intended to disrupt, intercept, or damage network communications
• All violations or suspected violations will be thoroughly investigated and may result in immediate suspension or termination of Services without prior notice.

2.2. Denial of Service (DoS) and Related Attacks
The initiation or facilitation of any Denial of Service (DoS) or Distributed Denial of Service (DDoS) attack, whether directed at AmazingRDP or any third party, is strictly prohibited. This also applies to attempts to launch, host, or support such attacks from our servers.
Confirmed or suspected cases will be investigated and may lead to immediate account termination.

2.3. Hosting of Illegal or Malicious Materials
Hosting or distributing software, code, or any materials that are illegal or may be used to commit unlawful acts is strictly prohibited. This includes, but is not limited to:

• Software exploits or exploit source code
• Hacking tools or tutorials
• Malware, viruses, worms, or Trojans
• Instructions or materials related to bomb-making or similar devices

All infractions or suspected infractions will be investigated and may result in immediate termination of Services.

2.4. Copyright and Intellectual Property Infringement
Hosting or distributing materials that infringe upon any copyright, trademark, or service mark is prohibited. This includes, but is not limited to:

• Pirated movies, music, software, or ringtones
• “Warez” or similar unauthorized digital content
• Any other materials that violate intellectual property laws

Authentic copyright or trademark complaints will be promptly investigated and may result in suspension or termination of the associated account.

2.5. Defamatory or Unlawful Content
Hosting or transmitting defamatory, scandalous, or private information about any individual without consent is strictly prohibited. This includes:

• Content intended to cause emotional distress
• Materials that violate privacy rights, trademarks, copyrights, or other intellectual property protections

2.6. Abuse and Misuse of Server Resources
Any attempt to undermine or cause harm to AmazingRDP’s servers or network is strictly forbidden. Clients are solely responsible for the activities conducted under their accounts.

• Accounts found abusing system resources and failing to correct such behavior after notice may be immediately deactivated without refund.
• Accounts consuming excessive CPU cycles, bandwidth, or memory may be subject to new terms or service upgrades to maintain server stability and fairness.

2.7. Service Availability
While AmazingRDP strives to maintain a 99.95% uptime, this cannot be fully guaranteed. Periodic maintenance, updates, or system upgrades may temporarily affect service availability. Such activities are considered a normal part of operational maintenance.

2.8. Conduct Toward Staff
AmazingRDP maintains a zero-tolerance policy toward abusive, threatening, or disrespectful behavior directed at its staff. Any client found engaging in such conduct may have their account terminated immediately without refund.

3.1. Prohibition on Unsolicited Communications
Use of any AmazingRDP Service to transmit, relay, or facilitate the sending of unsolicited commercial email (UCE) or unsolicited bulk email (UBE)—commonly known as spam—is strictly prohibited. Violation of this Anti-Spam Policy constitutes a serious breach of these Terms and may result in immediate suspension or termination of Services.

3.2. Investigation and Enforcement
Upon receipt of a complaint or notification of an alleged violation, AmazingRDP will initiate a formal investigation. During this process, we reserve the right to temporarily restrict the customer’s network access to prevent further violations.

If it is determined that a customer has violated this policy, AmazingRDP, at its sole discretion, may:

• Restrict, suspend, or terminate the offending account;
• Impose administrative penalties or fees;
• Pursue civil remedies to recover costs incurred during the investigation; and
• Report the violation to law enforcement authorities if the activity is suspected to constitute a criminal offense.

3.3. Penalties and Administrative Fees
Any account found to be hosting, transmitting, or supporting spam-related content, or causing AmazingRDP’s IP addresses to be blacklisted in any known spam database, will be immediately suspended. The following penalties apply:

• First Violation: Account warning and review for potential suspension.
• Second Violation: Immediate account termination and an administrative fee of USD $500.00.
• Severe or Deliberate Violations: Immediate and permanent removal from our network without prior notice.

Additionally, an administrative fee of USD $250.00 may be imposed for each verified incident related to spam complaints or IP blacklistings. Service restoration, if applicable, will occur only after all offending materials have been permanently removed and written assurance of compliance is received.

3.4. Zero Tolerance for Newsgroup and Mailing List Abuse
AmazingRDP enforces a zero-tolerance policy against posting messages, advertisements, or content in violation of the rules, charters, or policies of any newsgroup or mailing list. Only commercial messages that are explicitly permitted under those rules or are solicited by the recipients are allowed.

3.5. Prohibition on Open Relays and Anonymous Mail Services
Hosting or operating publicly accessible open relay SMTP servers, anonymous remailers, or any similar service for the purpose of concealing message origin or enabling bulk email distribution is strictly prohibited under all circumstances.

4.1. Monitoring and Notification
All hosting accounts are subject to bandwidth limitations as defined by the specific plan purchased. AmazingRDP actively monitors bandwidth usage to ensure network stability and fair resource allocation.

If a customer’s account exceeds its allocated bandwidth limit, AmazingRDP will notify the customer of the overage.

4.2. Exceeding Bandwidth Limits
If the customer continues to exceed the assigned limit and chooses not to purchase additional bandwidth or upgrade their hosting plan, AmazingRDP reserves the right to temporarily suspend the account until one of the following occurs:

• The customer takes corrective measures to reduce bandwidth usage; or
• The customer upgrades to a plan that accommodates higher bandwidth needs.

4.3. Account Reactivation
Suspended accounts due to bandwidth overages will be reactivated at the start of the next billing cycle, or earlier if the customer upgrades or resolves the issue to remain within the assigned limit.

5.1. Control Panel Recommendation
AmazingRDP strongly recommends the use of a control panel to efficiently manage and operate Virtual Private Servers (VPS). A control panel provides an interface for handling configuration, administration, and maintenance tasks.

5.2. Customer Responsibility for Plain VPS Accounts
Customers who purchase a plain VPS (without a preinstalled control panel) are solely responsible for performing all server configuration and administrative tasks, including but not limited to:

• Setting up and managing DNS records;
• Creating and maintaining user and email accounts;
• Configuring security, databases, and applications; and
• Managing other system-level settings or services.

5.3. Support Limitations
The AmazingRDP Support Team is not responsible for configuring or managing customer-owned VPS instances without a control panel. Assistance for such configurations falls outside the scope of standard support services.

6.1. Prohibition on Spamming and Unsolicited Emails
The transmission of spam, unsolicited commercial emails, or bulk messages through AmazingRDP’s servers, or from email addresses managed or hosted by AmazingRDP, is strictly prohibited. Any account found engaging in such activities will be immediately deactivated without refund.

AmazingRDP shall be the sole authority in determining whether a particular activity constitutes a violation of this provision.

6.2. Outgoing Email Limits
To maintain optimal server performance and prevent abuse, AmazingRDP enforces specific limits on the number of outgoing emails that may be sent per domain per hour. These limits vary depending on the hosting plan:

These figures represent upper thresholds. Lower-tier plans may have reduced limits as defined by their individual service specifications.

6.3. Email Delivery Disclaimer
AmazingRDP does not guarantee inbox email delivery under any hosting plan. Factors such as recipient mail server configurations, third-party spam filters, and sender reputation are beyond our control and may affect deliverability.

7.1. Customer Responsibility for Data
Use of AmazingRDP’s Services is entirely at the customer’s own risk. You are solely responsible for maintaining independent backups of all User Content, including files, databases, configurations, and emails, to ensure availability and recovery when needed.

AmazingRDP does not guarantee or warrant that any Account or User Content will be backed up. By using our Services, you expressly acknowledge and accept the risk of data loss, including total loss of content, regardless of cause. Under no circumstances shall AmazingRDP be held liable for any loss, corruption, or deletion of data.

7.2. Backup Services for Shared and Reseller Hosting Clients
Clients who have subscribed to a paid backup service under shared or reseller hosting plans are provided with limited data backups as follows:

• Database Backups: Performed daily with a 7-day retention period.
• Website Files: Backed up weekly with a 1-day retention period.

Backups maintained by AmazingRDP are limited in scope and do not include emails or media files. These backups are intended solely for disaster recovery and should not be relied upon as the customer’s primary data protection mechanism.

7.3. Use of cPanel Backup Manager
Customers using the cPanel Backup Manager tool are responsible for downloading and storing their backups off-server. All backup files stored on the hosting server are automatically deleted every Sunday without prior notice.

Customers are strictly prohibited from using hosting space as storage for backup files. Accounts found using disk space for storing local backups may face suspension or removal of stored data without prior notification.

8.1. Domain Registration
All domain registrations processed through AmazingRDP are final and non-refundable once the registration has been successfully completed. Customers are advised to verify all details, including spelling and extension, prior to finalizing a domain purchase.

8.2. Domain Infringement and Trademark Compliance
Customers are strictly prohibited from registering domain names that infringe upon existing trademarks, brands, or intellectual property rights. Registering a domain name that is confusingly similar to a registered trademark or brand—particularly those engaged in similar goods or services—constitutes trademark infringement and may result in legal action.

Examples of prohibited domain names include, but are not limited to:

• flipkartsale.in

• bajajfinancecs.com

• adtyabrlafnanc.co.in

Customers found engaging in such practices shall bear full legal responsibility for any resulting claims, damages, or proceedings.

8.3. Domain Renewal
AmazingRDP will make reasonable efforts to notify customers of upcoming domain expirations approximately one month prior to the renewal date. However, customers are solely responsible for ensuring timely renewal of their domains.

AmazingRDP shall not be held liable for any failure or delay in domain renewal due to non-payment, customer inaction, or missed communications. Once a domain has been renewed, no refunds shall be issued under any circumstances.

9.1. Definition of “Unlimited”
The term “Unlimited” Disk Space, Bandwidth, or Website Plans means that AmazingRDP does not impose a fixed limit on the amount of bandwidth, storage, or number of websites a customer may use during normal operation of a personal or small business website, provided that such use complies fully with this Agreement.

However, if your service usage or hosted content poses a risk to the stability, performance, or uptime of AmazingRDP’s servers, network, or infrastructure, AmazingRDP reserves the right to:

• Require you to upgrade to a VPS or Dedicated Server, or
• Restrict the resources your website is consuming to preserve overall system integrity.

9.2. What “Unlimited” Does Not Mean
AmazingRDP’s “Unlimited” hosting offering is subject to fair-use principles and is not intended for misuse or resource abuse.

The “Unlimited” model is designed to support typical small and medium-sized business websites, not large-scale or enterprise-level applications. Because shared hosting environments operate with multiple subscribers sharing the same server resources, excessive consumption by one customer can adversely affect others.

Accordingly:

• The service may not be used for high-demand or atypical applications such as bulk media hosting, file distribution, or intensive data operations.
• AmazingRDP employs automated safeguards and monitoring tools to detect and prevent such excessive or abusive use.
• When appropriate, AmazingRDP will make commercially reasonable efforts to provide additional resources, such as migrating compliant customers to newer or larger servers.
• Accounts found to be consuming disproportionate resources may be temporarily limited or reviewed for potential upgrade.

9.3. Unlimited Hosting Space and Database Usage
While AmazingRDP does not impose arbitrary limits on disk space or storage used for legitimate website hosting, the following conditions apply:

• Hosting accounts are intended for website files only and not for use as general online storage, file sharing, or backup repositories.
• Prohibited uses include (but are not limited to):
  • Storage or streaming of videos, audio, images, or executable files
  • Backup or archival storage (including server backups, logs, or personal files)
  • File-sharing, torrenting, peer-to-peer activity, or game hosting
  • Use as a testing or development environment
• Violation of these restrictions may result in immediate suspension or termination of the account without notice.

Database Limitations:

• Each individual database must not exceed 1 GB in size.
• Accounts with databases larger than 1 GB may be required to reduce database size or risk account suspension.
• Multiple databases are permitted provided that each individual database remains within the 1 GB limit.

9.4. Unlimited Bandwidth and File Transfers
AmazingRDP does not restrict the volume of legitimate visitor traffic or content uploads in a given month. However, to ensure network performance for all customers:

• Processor time, bandwidth, concurrent processes, and memory usage may be limited if your account negatively impacts other subscribers.
• Bandwidth use must remain within reasonable and lawful operational limits as defined in this Agreement.

9.5. Unacceptable Resource Usage
The following activities are expressly prohibited and constitute violations of this policy:

• Running cron jobs at intervals of less than 15 minutes.
• Executing MySQL queries lasting longer than 30 seconds.
• Using 25% or more of system resources for longer than 90 seconds at a time (including via CGI scripts, FTP, PHP, or HTTP processes).
• Exceeding 5 GB per individual mailbox or 50 GB total mailbox storage per domain.

These limits apply to WordPress Hosting, Business Hosting, and all Linux and Windows Shared Hosting Plans, including Reseller Accounts.

9.6. Policy Scope
The “Unlimited” usage policies and definitions outlined above apply only to Shared Hosting and Reseller Hosting accounts. Other hosting environments (such as VPS, Dedicated, or Cloud Servers) are governed by their respective resource and usage limits.

10.1. Permitted Use of Server Space
Disk space provided under Shared Hosting plans is intended solely for hosting website-related files and content necessary to operate the customer’s website. This includes HTML, CSS, scripts, databases, and other web-related data essential for normal site functionality.

Use of shared hosting space for any of the following purposes is strictly prohibited:

• Media or file storage unrelated to the hosted website (including videos, music, or images not displayed on the site)
• Archiving or storing electronic files, software installers, or downloadable content
• Saving website backups on the server
• Using the hosting account as an FTP repository or remote storage service
• Hosting content or files for demonstration, testing, or distribution purposes

10.2. Account Monitoring and Enforcement
AmazingRDP reserves the right to monitor, audit, and inspect any shared hosting account for compliance with this Agreement and the Acceptable Use Policy (AUP). This includes review of disk space, CPU, memory, and other system resource utilization.

If an account is found to be in violation of these Terms or consuming resources in a manner detrimental to server performance, AmazingRDP may, at its sole discretion:

• Restrict or suspend the account,
• Remove or delete non-compliant files or data, or
• Terminate access to the Services without prior notice.

10.3. VPS and Dedicated Server Resource Usage
For VPS and Dedicated Server customers, usage limits are determined by the specific amount of CPU, memory, disk space, and bandwidth resources allocated under the purchased plan. Customers are responsible for managing their assigned resources within these limits.

11.1. Restrictions on Shared Hosting Accounts
Use of a Shared Hosting account to resell or offer web hosting services to third parties is strictly prohibited. Customers who wish to resell hosting services must purchase a valid Reseller Hosting Plan.

11.2. Reseller Responsibilities
Resellers must ensure that all of their clients comply fully with this Agreement and the Acceptable Use Policy (AUP). Resellers are entirely responsible for:

• Providing customer service, billing, and technical support to their own clients.
• Managing and maintaining all content hosted under their reseller account.
• Ensuring that no client engages in activity that violates applicable laws or this Agreement.

AmazingRDP does not provide direct technical or customer support to end users of reseller accounts. Any issues or requests from reseller clients must be submitted by the reseller on their behalf.

11.3. Liability and Indemnification
Resellers are solely responsible for all actions and content associated with their clients’ accounts. AmazingRDP reserves the right to hold resellers liable for any violation of this Agreement or for unlawful activity originating from their client’s account.

The Company shall not be held liable for any acts, omissions, or misconduct of resellers or their clients. Each reseller agrees to indemnify and hold harmless AmazingRDP against any and all claims, damages, losses, or expenses arising from actions or omissions of the reseller or their clients.

11.4. Plan Modifications
AmazingRDP reserves the right to modify, review, or update its Reseller Hosting Plans at any time. Any such changes shall take effect immediately upon public posting or at a later date designated by the Company.

12.1. Use of Third-Party Services and Products
AmazingRDP may utilize or provide access to certain third-party services, hardware, software, or equipment, either as a reseller or sublicensor. These third-party components (“Resold Products”) are integrated to enhance or support the delivery of our Services.

12.2. Limitation of Liability for Modifications and Compatibility
AmazingRDP shall not be held liable for any modifications, updates, or changes made to the Services that may cause any Resold Product to become outdated or incompatible, including enhancements or adjustments that affect its functionality, output, or performance.

12.3. No Warranty for Resold Products
Any malfunction, failure, or defect in a Resold Product—whether sold, sublicensed, or provided to you as part of our Services—shall not be considered a breach of AmazingRDP’s obligations under this Agreement. Such issues remain the responsibility of the original manufacturer or provider of the Resold Product.

12.4. Rights and Limitations
Your rights concerning ownership, licensing, performance, or infringement claims related to any Resold Product are limited solely to those rights expressly granted by the original manufacturer or vendor. AmazingRDP makes no independent warranties, representations, or guarantees regarding such products.

12.5. Permitted Use
You are authorized to use any Resold Product provided by AmazingRDP only in connection with, and as part of, your authorized use of the Services under this Agreement.

12.6. Prohibited Actions
You are strictly prohibited from cloning, altering, reverse-engineering, tampering with, or using any Resold Product for purposes unrelated to the Services. Any such activity constitutes a material breach of this Agreement and may result in immediate termination of Services.

13.1. Scheduled Maintenance and Downtime
Any temporary service interruptions or downtime resulting from scheduled maintenance performed by AmazingRDP or its network providers shall not be counted toward any uptime guarantee. Scheduled maintenance is necessary to ensure the continued stability, performance, and security of our infrastructure.

13.2. Third-Party Service Failures
AmazingRDP shall not be held liable for any interruption, degradation, or failure in service caused by the malfunction or unavailability of third-party services, including but not limited to network carriers, data center providers, software vendors, or other external systems.

13.3. Force Majeure
AmazingRDP shall not be liable for any delay or failure in the performance of its obligations under this Agreement if such delay or failure results from causes beyond its reasonable control, including but not limited to:

• Acts of governmental authorities or regulatory agencies;
• War, terrorism, or insurrection;
• Sabotage or embargo;
• Fire, flood, natural disaster, or other acts of God;
• Strikes, labor disputes, or other industrial disturbances;
• Interruptions or delays in transportation or supply chains;
• Unavailability or interruption of telecommunications, internet connectivity, or DNS propagation;
• Failures of third-party software, hardware, or hosting infrastructure; or
• Shortages of raw materials, power, or essential equipment required to provide the Services.

In such cases, AmazingRDP’s obligations shall be suspended for the duration of the delay, and the Company shall not be held responsible for any resulting loss, damage, or inconvenience.

14.1. Account Responsibility
You are solely responsible for all activity occurring under your account and for ensuring that it is not misused. It is your duty to take reasonable precautions to prevent unauthorized access to your account, including safeguarding your login credentials and personal information.

Your password provides direct access to your account; therefore, you must maintain its confidentiality. Sharing login credentials or granting access to unauthorized users is strongly discouraged, and you will be held fully responsible for any actions taken through your account, whether authorized by you or not.

14.2. Unauthorized Access and Security Breach Prevention
You may not use your account to attempt to gain unauthorized access to another account, system, or network, nor may you engage in any activity that compromises the security or integrity of another user’s account or AmazingRDP’s systems.

Prohibited actions include, but are not limited to:

• Attempting to obtain another user’s credentials or login information.
• Circumventing authentication systems or security controls.
• Accessing or attempting to access data not intended for you.
• Using or distributing tools designed for security breaches, such as password-cracking utilities, network scanners, or probing tools.

Violations of system or network security may result in immediate account termination and could expose you to civil or criminal liability. AmazingRDP will cooperate fully with law enforcement agencies investigating such offenses.

14.3. Denial-of-Service (DoS) and Network Interference
You may not interfere with or disrupt any network, system, or user by means of a Denial-of-Service (DoS) attack or any similar action, including but not limited to:

• Flooding or overloading network resources;
• Deliberately degrading or interrupting another service;
• Attempting to crash a host or cause instability.

Such behavior constitutes a serious violation of this Agreement and will result in immediate suspension or termination of Services.

14.4. Application and Directory Security
You are responsible for ensuring that all programs, scripts, and web applications installed under your hosting account are secure and properly configured. Directory permissions must be set appropriately—ideally 755 or more restrictive—to prevent unauthorized access.

Use of strong, secure passwords is mandatory. If your password is found to be weak during a security audit, you will be notified and required to update it. Failure to comply may result in suspension of your account until the issue is corrected.

14.5. Monitoring and Authorized Use
All Services, including related equipment, networks, and systems, are provided solely for authorized customer use. AmazingRDP reserves the right—but is not obligated—to monitor system activity for the following purposes:

• Verifying authorized use;
• Ensuring network and data integrity;
• Preventing or detecting unauthorized access; and
• Maintaining operational security and service reliability.

During monitoring, information may be scanned, examined, recorded, and used for legitimate administrative or legal purposes. By using the Services, you consent to such monitoring.

14.6. Unauthorized Network Connections
Connecting to any third-party network or system without the explicit written consent of that third party is prohibited. Accounts found establishing unauthorized connections may be suspended. AmazingRDP reserves the right to request documentation confirming authorization for any external system access.

14.7. Compromised Accounts
If your account is compromised or exhibits suspicious activity, AmazingRDP may disable or terminate it to prevent further harm. You are responsible for cleaning and securing your account before reactivation. Upon request, AmazingRDP may assist with account cleanup for an additional fee.

14.8. Data Center Migration
AmazingRDP reserves the right to migrate your account or data between data centers at any time, without prior notice, in order to comply with data center policies, applicable laws, technical requirements, or operational needs.

15.1. Account Activation and Payment Methods
Accounts paid via credit card, debit card, net banking, or PayPal will be set up immediately upon confirmation of payment.
For payments made by cheque, please allow up to five (5) business days for clearance.
Accounts paid through postal orders or cash will be activated on the same day the payment is received and verified.

15.2. 24-Hour Money-Back Guarantee
AmazingRDP offers a 24-hour money-back guarantee applicable only to first-time customers purchasing eligible hosting services.

• Returning customers (those who previously held, canceled, and later reopened an account) are not eligible.
• Customers who open multiple accounts are also not eligible for additional refunds.

This guarantee applies exclusively to the following services:

• Shared Hosting
• Reseller Hosting
• WordPress Hosting
• Email Hosting

Refunds are not applicable for the following:

• Domain registration, renewal, or transfer
• cPanel, Plesk, LiteSpeed, Softaculous, or other control panels and software licenses
• Cloud Servers, VPS, or Dedicated Servers
• SSL Certificates, SiteLock, SpamExperts, Paid Support, WHMCS, Windows OS, SQL licenses
• Google Workspace (G Suite), Microsoft Office 365, and other third-party paid services

Modifications in software license pricing or policies by their respective licensors shall take effect immediately for all AmazingRDP clients.

15.3. Refund Exclusions and Limitations

• No refund will be issued if your Service(s) are suspended or terminated for cause, including violations of the Terms of Service or Acceptable Use Policy (AUP).
• Refunds will not cover taxes, setup fees, processing charges, postal costs, or any associated bank or payment gateway fees.
• Refunds will not be issued for any request made after twenty-four (24) hours from the date of purchase.
• Payments made via bank transfer, cheque, money order, cash deposit, or demand draft (DD) are non-refundable. In such cases, any approved refund will be credited to the customer’s hosting account as service credit.

15.4. Platform Limitations and Technical Conditions
Each hosting platform has specific technical constraints:

• On OpenVZ VPS, a graphical user interface (GUI) is not supported, and kernel or BIOS modifications are not possible.
• On KVM Cloud instances, kernel upgrades are supported; however, BIOS configuration changes are restricted.

Refunds will not be issued due to these inherent platform limitations.

15.5. Free Domain Offer
Customers purchasing Shared Hosting Plans under the following tiers — Prime & Multi / W-Prime & W-Multi / Master & Expert — are eligible for one (1) free .COM domain with a new purchase for 1-year or 3-year terms.

• The domain name must be added to the cart at the time of purchase. Retroactive claims for the free domain are not permitted.
• The domain is free for the first year only; renewal charges apply from the second year onward.

If a hosting service with a free domain is canceled:

• The domain cost (as per the standard rate) will be deducted from the refund amount.
• If the refund amount is less than the domain cost, the customer must pay the difference or forfeit ownership of the domain.
• AmazingRDP retains ownership of the domain until all dues are cleared.
• A domain transfer fee will apply if you wish to move the free domain to another provider. The domain will not be released until this fee is paid.

15.6. Reseller Hosting License Policy
Each Reseller Hosting Plan (Pluto / Mars / Jupiter) includes one free WHMCS Starter or ClientExec license.

• The WHMCS Starter license supports up to 250 clients.
• License upgrades are available through AmazingRDP at the applicable rates.

If a reseller hosting account is canceled within the first 24 hours, the cost of the WHMCS Starter or ClientExec license will be deducted from the refund amount.

15.7. Refund Process and Timeline
All cancellation requests must be submitted through the client area.
Refunds are processed within fourteen (14) days from the date the cancellation request is verified and approved.

16.1. Submitting a Cancellation Request
If at any time you wish to discontinue your Services, you may submit a cancellation request through your client area. Prior to submitting the request, you must ensure that all outstanding dues and pending invoices are fully paid.

16.2. Types of Cancellation
You may choose one of the following cancellation options:

• Immediate Cancellation: Your hosting account or service will be terminated immediately upon confirmation of the request, and you will lose access to all associated data and services.
• End-of-Term Cancellation: Your account or service will remain active until the end of your prepaid billing cycle. You will continue to have full access to your Services until that date, after which they will automatically expire and be terminated.

16.3. Data Backup and Deletion
It is solely your responsibility to back up all data associated with your account before submitting a cancellation request. Once the cancellation is processed, all data stored on our servers will be permanently deleted and cannot be recovered or restored under any circumstances.

AmazingRDP shall not be held liable for any data loss or business interruption resulting from the customer’s failure to back up data prior to cancellation.

17.1. Pricing and Taxes
All prices displayed on the AmazingRDP website are exclusive of applicable taxes. The total cost, including taxes, can be viewed using the Cost Calculator available for each plan.

When you add products or services to your cart, the applicable taxes—as determined by local or international tax regulations—will be automatically added to your final invoice.

17.2. Non-Refundable Tax Amounts
All taxes, including but not limited to GST, VAT, or any other statutory levies, are non-refundable under any circumstances, regardless of service cancellation, termination, or refund eligibility.

18.1. Suspension for Non-Payment
Failure to pay an invoice by its due date may result in the suspension of your hosting account.
Access to your data and services will remain restricted until all outstanding balances are cleared in full. Once payment is received, your account will be reactivated, and access to your services will be restored.

18.2. Termination for Continued Non-Payment
If payment is not received within the stipulated grace period, your account may be terminated permanently. Upon termination:

• All data, files, and content stored on our servers will be permanently deleted and cannot be recovered.
• Reinstating services after termination will be treated as a new account setup, subject to applicable setup fees and terms.

18.3. Renewal and Late Payments
Customers are responsible for ensuring timely renewal of their subscriptions. Failure to renew before the due date may result in automatic suspension, and any renewal made after the due date may include additional late fees or reinstatement charges as reflected on the invoice.

18.4. Outstanding Balances and New Orders
AmazingRDP reserves the right to withhold activation of new orders or packages for any customer who has unpaid or overdue invoices on their account. All pending payments must be cleared before any new service can be provisioned.

For any questions about charges on your account, please contact our Billing Team at billings@amazeinternet.com Include your Account ID and any relevant invoice numbers to help us assist you quickly.

Your hosting account with AmazingRDP may be terminated under the following circumstances:

1. Voluntary Discontinuation
If you choose to discontinue your services before the end of your subscription period and request immediate termination, your hosting account will be suspended immediately and terminated within forty-eight (48) hours of the request.

2. Cancellation upon Expiration
If you submit a cancellation request to discontinue services after your subscription period expires, your hosting account will be suspended at the end of the subscription term and terminated within forty-eight (48) hours following the expiration date.

3. Non-Renewal of Services
Failure to renew your hosting account on or before the due date will result in suspension after twenty-four (24) hours of non-payment. The account will then be terminated within forty-eight (48) hours after the expiration date if renewal is not completed.

4. Violation of Terms of Service
Any breach of the AmazingRDP Terms of Service, Acceptable Use Policy, or applicable laws will lead to immediate suspension and termination of your account. Once a violation is confirmed, AmazingRDP reserves the right to act without prior notice.

5. Fraudulent or Suspicious Activity
All orders are screened through automated and manual anti-fraud verification systems. If any order or account is found to contain false, incomplete, or unverifiable information, or if required verification details are not provided upon request, the account will be suspended and terminated immediately.

6. Disputes and Chargebacks
If a payment dispute or chargeback is initiated against AmazingRDP, the associated account will be suspended immediately. A period of seven (7) days will be granted to resolve the issue directly with our Billing Team.
If the dispute remains unresolved within this timeframe, the account will be permanently terminated.

7. Data Responsibility after Termination
It is the customer’s sole responsibility to maintain a backup of all files, databases, and content prior to account termination. Once terminated, all data associated with the hosting account will be permanently deleted from our servers and cannot be recovered.

AmazingRDP shall not be held liable for any data loss resulting from suspension, cancellation, or termination of services.

21.1. General Indemnity
The Customer agrees to indemnify, defend, and hold harmless AmazingRDP, its parent company (Amaze Internet Services Pvt. Ltd.), subsidiaries, affiliates, officers, directors, employees, agents, and representatives from and against any and all claims, liabilities, losses, damages, costs, and expenses (including reasonable attorney’s fees) arising out of or relating to:

• Any service provided, performed, or agreed to be performed by the Customer; or
• Any product sold, distributed, or otherwise provided by the Customer, its agents, employees, or assigns.

21.2. Specific Liabilities
Without limiting the generality of the foregoing, the Customer further agrees to defend, indemnify, and hold AmazingRDP harmless against any and all claims, damages, or liabilities resulting from:

• Injury or damage to any person or property caused by any product sold or distributed in connection with AmazingRDP’s Services;
• Loss, corruption, or destruction of any electronic files or data provided by the Customer or the Customer’s clients; and
• Copyright or intellectual property infringement, or any defective products or materials sold or distributed by the Customer through or in association with AmazingRDP’s Services.

21.3. Scope and Survival
This indemnification obligation shall apply regardless of the cause, including negligence, and shall survive the termination or expiration of this Agreement.

22.1. General Limitation
To the maximum extent permitted by applicable law, and without affecting your statutory rights as a consumer, you agree that under no circumstances—including negligence—shall AmazingRDP, its parent company (Amaze Internet Services Pvt. Ltd.), officers, directors, employees, agents, licensors, subcontractors, or third-party service providers be held liable for any direct, indirect, incidental, consequential, special, or exemplary damages of any kind arising from or related to your use of the Services.

This includes, but is not limited to, damages for:

• Loss of profits, revenue, business, goodwill, or anticipated savings;
• Data loss or corruption;
• Service interruptions, delays, malfunctions, or suspensions;
• Hardware or software failures;
• Errors or omissions in any information, data, or content accessible through the Services;
• The performance of third-party providers, licensors, or suppliers;
• Acts or omissions of customers that violate this Agreement; or
• Any action, information, or instruction provided through AmazingRDP’s technical support or assistance channels.

22.2. Scope of Limitation
These limitations apply regardless of the legal theory under which liability is asserted, whether based in contract, tort, warranty, negligence, or otherwise, even if AmazingRDP has been advised of the possibility of such damages.

22.3. Aggregate Liability Cap
In all cases, AmazingRDP’s total cumulative liability for any and all claims, losses, or damages arising out of or related to these Terms of Service, or any other agreement or document between you and AmazingRDP, shall not exceed the total amount of fees actually paid by you for the specific Service(s) during the twelve (12) months immediately preceding the event giving rise to the claim.

22.4. Jurisdictional Exceptions
Some jurisdictions do not permit the exclusion or limitation of liability for incidental or consequential damages. In such cases, AmazingRDP’s liability shall be limited to the maximum extent permitted by law, and your statutory rights as a consumer shall remain unaffected.

23.1. Amicable Resolution
In the event of any dispute, controversy, or claim arising out of or in connection with this Agreement, the Parties shall make all reasonable efforts to resolve the matter amicably. Both AmazingRDP and the Customer agree to engage in good faith consultations and negotiations with the intent of reaching a mutually satisfactory resolution before pursuing any legal remedy.

23.2. Jurisdiction
You expressly agree that the Courts of India shall have exclusive jurisdiction over all disputes, actions, and proceedings relating to the interpretation, execution, performance, enforcement, or termination of this Agreement, or of any other related document or arrangement entered into between the Parties.

23.3. Governing Law
This Agreement, and any dispute or claim arising out of or relating to it, shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

If you have not configured a custom 404 error page, a default 404 page provided by AmazingRDP will automatically appear whenever a visitor attempts to access a non-existent or unavailable URL on your website.

By not creating or assigning your own 404 error page, you expressly acknowledge and authorize AmazingRDP to display its default 404 error page. This default page may include advertisements, promotional content, or information relating to AmazingRDP, its products, or its affiliates.

AmazingRDP reserves the exclusive right to manage, control, and retain all revenue or other benefits generated from any advertisements or promotional content displayed on such default 404 error pages. Customers shall not be entitled to any share of such revenue.

25.1. Price Revisions
The prices of AmazingRDP’s products and services are subject to change from time to time based on variations in vendor or partner pricing. AmazingRDP acts as an authorized partner for multiple license providers, software vendors, and domain registrars.

If any of these third-party providers revise their pricing structures, AmazingRDP reserves the right to adjust its service prices accordingly to reflect the updated costs.

25.2. Customer Responsibility
Customers are responsible for periodically reviewing their billing information and service renewal prices to stay informed of any changes. AmazingRDP shall not be liable for any claims arising from a customer’s failure to review updated pricing information prior to renewal or continued use of the Services.

26.1. No Third-Party Rights Except as Expressly Stated
Except as expressly provided elsewhere in this Agreement, nothing contained herein shall be interpreted or construed to grant any rights, benefits, or remedies to any person or entity other than the Parties to this Agreement and their respective successors and permitted assigns.

However, the Customer acknowledges and agrees that each provider of a third-party product or service referenced in this Agreement shall be deemed a designated third-party beneficiary solely with respect to the terms and conditions applicable to its respective goods or services. Such third-party providers shall have the right to enforce those provisions directly as they pertain to their products or services.

26.2. Appendix A – Third-Party Terms and Conditions

By purchasing or using any third-party product or service from AmazingRDP, the Customer agrees to be bound by both:

1. This AmazingRDP Terms of Service, and
2. The applicable terms and conditions of the respective third-party provider.

The following third-party agreements apply to the corresponding services:

• DigitalOcean: https://www.digitalocean.com/legal/terms-of-service-agreement/
• Amazon Web Services (AWS): https://aws.amazon.com/service-terms/
• WHMCS: https://www.whmcs.com/terms-of-service/
• Microsoft Office 365: https://www.microsoft.com/en-us/legal/intellectualproperty/copyright/default
• Google Workspace (G Suite): https://policies.google.com/terms
• SpamExperts: https://www.spamexperts.com/software-services-agreement
• LiteSpeed: https://www.litespeedtech.com/docs/webserver/license-enterprise
• cPanel & WHM: https://cpanel.net/legal-notices/
• Webuzo: https://webuzo.com/license/
• Plesk: https://www.plesk.com/legal/
• Softaculous: http://softaculous.com/softaculous/tos
• BitNinja: https://bitninja.io/terms-and-conditions/
• ESET: https://www.eset.com/us/software-eula/

Customers are responsible for reviewing and complying with the above third-party terms as part of their use of related services provided by AmazingRDP.

27.1. Modification of Terms
AmazingRDP reserves the right to modify, update, or amend these Terms of Service (TOS) at any time, with immediate effect.

If a change is required by law, relates to the introduction of a new service, or adds new functionality to an existing service, or involves modifications that do not materially reduce your rights or increase your responsibilities, such changes shall take effect without prior notice and shall be considered immediately binding upon publication.

Customers are encouraged to review the Terms of Service periodically to stay informed of any updates or revisions. Continued use of the Services after such modifications constitutes acceptance of the revised Terms.

27.2. Interpretation
No clarification, explanation, or verbal assurance made by either Party shall modify, amend, or supersede the express provisions contained within these Terms of Service.

27.3. Agreement and Related Policies
By using AmazingRDP’s Services, you acknowledge that you have read, understood, and agreed to be bound by the following policies and terms:

• Terms of Service (TOS)
• Privacy Policy
• Unlimited Hosting Policy
• Acceptable Use Policy (AUP)

These documents collectively form the complete and binding agreement between you and AmazingRDP governing your use of our Services.